Customer Project
From phone calls and paperwork to automated online orders – in 4 weeks.
Grabmale Fleck Schweinfurt
Before
All enquiries came in by phone. Prices were calculated manually, information was often incomplete – every order required multiple rounds of contact and significant follow-up work.
Today
Customers configure and order entirely online – 24/7, without a phone call. The business receives complete, structured orders directly to their inbox. Fewer questions, less effort.
A complete online ordering system for tombstone re-engraving – designed to reduce manual work and give customers a simple, transparent way to place their order.
The goal wasn't to build a nice-looking website – it was to digitalise a work process. Customers should be able to configure and place their order entirely on their own: no prior knowledge, no back-and-forth, no waiting.
Select cemetery (map & search)
Enter text and details
See price instantly
Submit order directly online
No phone call, no waiting: the calculator delivers an instant, transparent result. Pricing is based on:
Ablauf / Process
Ablauf / Process
"Max understood exactly what we needed from the start – and delivered quickly and reliably. Our team has been noticeably relieved: manual price calculations, quote preparations, and back-and-forth with customers have been drastically reduced. Orders now come in structured, and we can focus on what matters – our work. If you're looking for a reliable developer who thinks ahead and delivers – I can only recommend Max."
In a short call we look at your current processes and find out where you can save time and simplify things. Straightforward, honest, and without any sales pressure.
